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LogiGear helps its customers to realize the full benefits of offshore test automation by following five "best practices" to help avoid the pitfalls normally associated with outsourcing and offshoring software testing:
1. Build trust or use someone you can trust.
You need to work with a partner such as LogiGear that you know has extensive testing experience, an experienced staff, an understanding of current methodologies, and competent domain knowledge. LogiGear often starts with our customers with a small pilot project as a means of demonstrating LogiGear's capabilities and building trust.
2. Train the test organization, or make sure they are fully competent to begin with.
LogiGear understands that our offshore team will need to be trained in all aspects of your test process, including communication methods, status reporting, test case management and defect tracking systems, the build process, and more. Training the offshore LogiGear test team and setting realistic expectations can minimize or eliminate most problems typically associated with offshoring.
3. Get a methodology and/or tool to improve communications.
Adopt a methodology such as Action Based Testing (ABT) and tools such as TestArchitect™ that support the overall methodology to improve testing, defect tracking, automation, and communications management, focusing on excellent and correct methods, ease of distributed team communication, accessibility, and useful measures.
4. Choose carefully what work to send offshore and what to keep at home.
In most cases, the offshore LogiGear team will have a higher level of programming skill than your domestic team. It makes sense to first send test automation offshore and keep user-focused scenario development in your domestic office where you have more knowledge of the domain and the user. Have the home team focus on the users they should know well. Have the offshore team focus on technical-level testing and test automation.
5. Make use of local leads to manage the outsourced test effort.
LogiGear uses a US-based onshore technical lead that is part of the test team, who understands the culture and communication nuances of the offshore team, can lead the project, effectively communicate progress and metrics, and help to streamline the process. LogiGear's use of a specialized US-based lead to manage the outsourced effort can help to save time, save money, and save many hassles.
In LogiGear, you will be selecting a global test automation partner that not only gets you off to a jump start, but one that helps you to hit the ground running implementing a test automation solution that delivers both cost and time savings.
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