Six key phases are listed by Michael Hackett for test process improvements that require planning, execution and evaluation at all company levels.
Testing is often looked upon by many as an unmanageable, unpredictable, unorganized practice with little structure. It is common to hear questions or complaints from development including:
- What are test teams doing?
- Testing takes too long
- Testers have negative attitudes
Testers know that these complaints and questions are often unfair and untrue. Setting aside the development/testing debate, there can always be room for improvement. The first step in improving strategy and turning a test team into a higher performance test team is getting a grasp on where you are now. You want to address the following:
- What type of testing is effective?
- Are we testing the right things at the right time?
- Do we need a staffing upgrade?
- What training does our team need?
How does the product team value the test effort?
In this article, we provide a framework for assessing your team: planning your assessment, executing the assessment and judging your current performance, using the information, and charting an improvement plan towards higher performance.