SUCCESS STORY

Optimized Telecoms Platform 2.0, conducted load testing, and developed Telecoms Platform 3.0 on Amazon Cloud with Python for enhanced user experience and seamless reporting.

Industry

Telecoms

Country

United Kingdom

Company size

1001 - 5000 employees

About NetGear

Trustonic is the global leader in device-locking technology. They ofer sophisticated device locking capability to protect revenue and reduce risk for mobile network carriers, retailers, and financiers.

Industry

Gas & Oil

Country

Us

Company size

45.000 employees

Website

About Halliburton

Halliburton Company is an American multinational corporation and the world’s second largest oil service company and responsible for most of the world’s largest fracking operations. The company helps customers maximize value throughout the lifecycle of the reservoir – from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction and completion, and optimizing production throughout the life of the asset.

The Challenges

In Trustonic, we focused on addressing the issues for those considered Trustonic’s customers. Specifically, Carriers, Retailers, and Financiers. Howerver, all of them had these common problems:

  • Wanted expand their services into underserved markets, which could pose difficulties due to lower customer payment capabilities
  • Dealt with the risk of bad debt and customers missing payment deadlines
  • Security and Risk Management
  • Needed to ensure that the purchasing and payment processes are convenient and comfortable for customers
  • Dealt with the risk of fraud, particularly in financial transactions. Fraud colud lead to asset and monetary losses.
  • The risk of asset theft is particularly significant when assets were used as collateral or under leasing agreements.

The Solutions

  • Focused on enhancing and improving the customer’s existing system – Telcoms Platform 2.0.
    • Optimizing the existing code
    • Applying the load testing to figure out the performance issue
  • Built a new system – Telcoms Platform 3.0 with new tech stacks such as Python and AWS.
  • Integrated reporting into the system helps provide reports based on their data, assisting customers in making informed decisions easily.

The Results

  • Have ensured more of device financing customers pay on time
  • Have Increased smartphone affordability and grow your revenues, without increasing commercial risk.
  • Have embraced more customers with retailer device financing solution and boosted retail business.
  • Have protected margins and profits and prevented smartphone theft and fraud
  • Enables you to streamline operations and has raised productivity, lowering costs linked to collections. You have strategically allocated your resources and concentrated on revenue generation for enhanced performance and profitability

Related Success Stories

Country:

Japan

Used TestArchitect to simulate human thinking and completely played game scenarios. Created test scripts to interact with game elements and captured game objects in 3D view

Country:

United States

Salesforce Service Cloud for End-to-end process automation in Call-Centre 

Country:

Vietnam

Improved usability, availability, and performance, reducing cost and time. Accessible on Web and Mobile platforms