Ginny Redish

Janice (Ginny) Redish has been a passionate evangelist for usability and clear language for many years. She is an internationally-renowned consultant and speaker, widely recognized for her pioneering work in all aspects of user experience (UX).
Ginny is co-author of two of the classic books on usability and author of numerous papers and book chapters on usability, writing for the web, plain language, and other topics.
Expanding Usability Testing to Evaluate Complex Systems

When you think of usability testing, do you think about working with someone for an hour or two, watching and listening as they do a series of short,

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